Privacy Policy

Introduction

Welcome to https://dhow-cruise-dubai-offers.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information when you interact with our website, applications, services, or products, available at https://dhow-cruise-dubai-offers.terratrek.net (collectively referred to as “our platform”).

Scope

This policy covers all aspects of your interaction with our platform, including:

Website and Application Usage: Any time you visit or use our website or applications, whether as a registered user or a guest.
Communication Channels: Includes emails, newsletters, phone calls, text messages (SMS), and other forms of communication we send to you.
Third-Party Services: While this policy does not extend to external platforms, we want to ensure transparency by letting you know that our services may be linked to third-party tools, each with their own privacy practices.

Processing Activities

When you engage with our platform, we perform various data processing activities in accordance with your consent and applicable laws:

Account Management: We collect and process information when you create an account on our platform, including your name, contact details, login credentials, and any additional profile information you choose to provide.
Payment Transactions: When you make a purchase or subscription, we gather payment-related data necessary for processing transactions securely.
Financial Information: We may collect and store financial records to comply with legal requirements and for internal accounting purposes.
Purchase History: Details of your purchases, including products/services accessed, quantities, prices, and dates, are recorded for order fulfillment and analytics.
Mobile Device Identifiers: Unique identifiers from your mobile device help us deliver personalized content and improve our apps’ performance.
Location Data: With your consent, we may access your location to provide location-based services or tailor content to your region.
Feedback and Reviews: We encourage user feedback and reviews, which include personal information when you choose to share it.
Social Media Integration: If you connect our platform with your social media accounts, we’ll access the public information from those profiles.
Product Interaction: Information about the products you view, search for, or interact with on our platform is collected for personalized recommendations and analytics.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide relevant services:

Account Info: Name, username, email address, password (hashed), profile picture.
Payment Details: Credit/debit card numbers (partially masked), expiration dates, CVV codes, billing addresses.
Financial Records: Transaction history, order details, refund information.
Purchase Data: Product names, quantities, purchase dates, prices, unique identifiers.
Mobile Devices: Mobile device ID, operating system, browser type, IP address (non-permanently).
Location Information: GPS coordinates (with consent), time stamps, and location-based services data.
Feedback and Reviews: Contact information (optional), comments, ratings, and review content.
Social Media Data: User IDs, profile names, public posts, and other social media interactions (when linked accounts are used).
Product Interaction Data: Product views, clicks, search queries, wishlist items, and product reviews.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience on our platform:

Strictly Necessary Cookies: These ensure basic functions of our website, like enabling you to navigate through pages.
Preference Cookies: Remember user preferences for a personalized experience.
Analytics Cookies: Collect data about how you interact with our site, helping us improve its performance and functionality.
Marketing or Advertising Cookies: Enable targeted advertising based on your interests and browsing history (if enabled by you).

You can control and manage cookies through your browser settings, but please note that disabling certain cookies may impact your user experience.

Your Rights and Choices

We respect your privacy rights, and depending on your location, you have several options to manage your data:

Access: You can request access to the personal data we hold about you, along with its purpose and recipients.
Rectification: Correct any inaccurate or incomplete personal data we have about you.
Erasure (Right to be Forgotten): Ask us to delete your personal data when it’s no longer necessary or consent is withdrawn.
Restriction: Limit the use of your personal data under certain circumstances, such as contesting its accuracy or preventing unauthorized processing.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your personal data for specific purposes.
Non-Discrimination: You have the right to take legal action if you believe we’ve discriminated against you based on certain personal characteristics.
Appeals and Complaints: Contact our privacy team or relevant authorities if you have concerns or wish to file a complaint regarding data protection.

Changes to Privacy Policy

We may update this policy from time to time, so please review it periodically for any changes. Significant alterations will be notified via email or posted on our website with an updated effective date.

Contact Information

For any privacy-related inquiries, requests, or feedback, please reach out to us:

Email: contact@dhow-cruise-dubai-offers.terratrek.net
Postal Address: [Provide physical address if available]

We value your trust in our platform and are committed to maintaining the security and confidentiality of your personal data.